Your Privacy Is Our Responsibility
xe6611 gives the highest importance to protecting your personal information — read this policy to learn how we collect and store data.
Introduction and Scope
xe6611 ("we", "us", or "platform") is a safe and reliable online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to personal information collected through xe6611's website, mobile application, and related services ("Services").
This policy describes what information xe6611 collects about you, how that information is used and stored, how much information is shared with third parties, and what steps are taken to protect your information. By using our services, you are considered to have accepted the terms of this policy.
If you disagree with any part of this policy, please refrain from using our services and contact our support team for any questions.
What Information We Collect
xe6611 collects user information in various ways. The information collected can be divided into the following categories:
1.1 Registration and Account Information
When you open an account with xe6611, we collect the following information:
- Full name (as stated on your national identity card)
- Date of birth (for age verification — only for those aged 21 or above)
- Email address
- Mobile phone number
- Residential address
- Information about your preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
1.2 Identity Verification Information
To comply with applicable regulations in Bangladesh and ensure safe gaming, xe6611 may collect the following documents:
- National Identity Card (NID) or passport copy
- Proof of address documents (utility bill, bank statement)
- Documents verifying ownership of the payment method
1.3 Transaction and Financial Information
Information relating to each of your deposits and withdrawals is stored securely. This includes transaction amount, date, payment method, and transaction reference number.
1.4 Gaming Activity Information
Information about your gaming history, bet amounts, win/loss records, and preferred game categories is collected. This information is used to ensure responsible gaming and to improve your experience.
1.5 Technical and Device Information
We automatically collect the following technical information:
- IP address and geographic location
- Device type, operating system, and browser version
- Login date, time, and session duration
- Information collected through cookies and similar tracking technologies
Use and Purpose of Information
xe6611 uses collected information only for the following legitimate purposes:
xe6611 never sells your personal information to third parties.
Information Sharing and Disclosure
xe6611 may share your information with the following parties in limited and specific circumstances:
3.1 Payment Processors and Financial Institutions
Necessary information is shared with bKash, Nagad, Rocket, Upay, or relevant banking partners to complete your financial transactions. These third parties manage information according to their own privacy policies and may not use your information for any other purpose under any circumstances.
3.2 Technology and Service Providers
Minimum necessary information may be shared with gaming software providers, security verification services, and IT infrastructure partners. These partners are contracted with xe6611 and are obligated to use the information received only for the purposes specified in the contract.
3.3 Legal Authorities
Required information may be disclosed to government authorities pursuant to court orders, lawful requests from investigative agencies, or obligations under applicable law.
3.4 Organizational Changes
In the event of any merger, acquisition, or asset transfer involving xe6611, user information may be transferred. Users will be duly notified in advance in such cases.
Other than the above, xe6611 does not disclose your personal information to any third party without your consent.
Cookies and Tracking Technologies
xe6611 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions, ensure security, and save language preferences. These cookies cannot be disabled.
4.2 Analytical Cookies
xe6611 collects anonymous statistics to understand how users are using the platform. This information is not personally identifiable and is used to improve the quality of the service.
4.3 Cookie Controls
You can disable or delete cookies from your browser settings. However, please note that disabling certain essential cookies may cause some features of the platform to not function properly.
Data Protection and Security
xe6611 uses industry-standard security technologies and practices to protect your personal information:
However, it is not possible to fully secure data on the internet. While we ensure the highest level of protection, in the event of any security breach we will promptly notify users as required by law and take the necessary steps.
Data Retention and Deletion
xe6611 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.
6.1 Active Account Information
All your information will be retained for as long as your account remains active. Even after an account is closed or deactivated, financial records and identity verification information will be retained for the period specified under applicable law.
6.2 Transaction Records
Financial transaction records may need to be retained for an extended period for legal obligations and potential dispute resolution.
6.3 Data Deletion Requests
If you wish to request deletion of your information, please contact our support team. Information not subject to legal obligations will be deleted within a reasonable time.
Your Rights and Controls
As a user of xe6611, you have the following rights over your personal information:
7.1 Right of Access
You may find out at any time what information xe6611 has collected about you and how it is being used. Request a copy of this information from our support team.
7.2 Right to Rectification
If there is any incorrect or incomplete information in your account, you may request that it be corrected. It is also your responsibility to provide accurate information.
7.3 Right to Object to Processing
You may object to marketing communications and certain types of data processing. However, data processing that is essential for operating the service will continue.
7.4 Right to Data Portability
You may request your personal information in a structured, commonly used, and machine-readable format.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact us via our 24/7 live chat support or email. We will endeavor to respond to your request within the legally required timeframe.
Protection of Minors
xe6611 is for those aged 21 or above only. We do not knowingly collect any information from minors. Age verification is mandatory at registration and identity documents are used to confirm age where necessary.
If it is found that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
Data Storage and Transfer
xe6611 stores your information on secure servers. In some cases, information may be sent to servers located in different countries for technical service purposes. In such cases, we ensure that adequate data protection measures are in place in the recipient country.
All international data transfers are carried out following industry-standard encryption and security protocols.
Policy Changes and Updates
xe6611 reserves the right to update this privacy policy from time to time. Changes may be made to the policy due to legal changes, the introduction of new services, or improvements to data protection practices.
For any significant changes, we will:
- Display a clear notice on the website
- Send details of the changes to your registered email
- Update the "Last Updated" date at the top of the page
If you continue using the service after the changes, you will be considered to have accepted the revised policy. Therefore, it is recommended that you review this page regularly.
Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, please contact us:
After receiving your privacy request, we will try to respond as quickly as possible. For more details, visit our FAQ page or Responsible Gaming page.